Invitation to participate in BEST 2012

In 2012 the BEST Survey will be conducted for the 11th time. BEST is a non-profit project and being a member of BEST gives the possibility to exchange information about how public transport is performing in the eyes of the citizens and to establish and maintain a network with other public transport professionals. From 2012 it will also be possible to benchmark key figures ("hard facts"), to get a more complete picture. This year it will be offered three types of membership:

• Full membership
• Basic membership
• Partner

The deadline for signing up is the 27th of January 2012.

For more information about the different kind of membership, click at the "Invitation to participate in 2012" below. For more info about BEST see "General info about BEST 2012".     

 A key figure database to be included in the BEST web report

In 2012 it will also be possible to benchmark hard facts in the BEST web report. A new web based interface will make it easy to enter key figures directly into to BEST database. Around 20 key figures will be entered into the database, related to:

1. Statistical background information (passengers, inhabitants)
2. Public Transport (system and capacity)
3. Public Transport Demand
4. Financial key figures
5. Quality
6. Ratios 1 (supply & demand ratios)
7. Ratios 2 (financial ratios)

The data entered into the database will be validated by the BEST organisation before it is approved.

BEST Work Shops - autumn 2011

The last workshop in 2011 was held in Stockholm in the beginning of December. All presentations from the workshops are available in the BEST web site in the password restricted part. If you have problems with logging in, you can contact BEST project manager.

This year four workshops was held:

1. How to develop the PT Network? Oslo, 20th of October
2. The use of soft data & hard facts, and how to implement databases and reporting solutions? Helsinki, 3rd of November
3. Customer segmentation. Copenhagen, 23rd of November
4. Customer oriented service in a tendered operation / new business models. Stockholm, 8th of December

BEST Seminar 2012 to be held in Barcelona

The BEST Seminar 2012 will take place in Barcelona on the 24th and 25th of May 2012. The seminar will last for 1 1/2 day, starting on Thursday morning, and ending with a lunch on Friday. The venue will be Hotel Claris, close to Paseo de Gracia, in the center of Barcelona. Xavier Roselló, Assistant Technical Director of the Autoritat del Transport Metropolità, will present the public transport system in Barcelona, and the plans for future development. More information will follow.

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BEST Seminar 2011 held in Geneva on 26th and 27th of May

The BEST Seminar 2011 was held in Geneva on the 26th and 27th of May in Novotel Geneve Centre. Among the presentations made was ”What can make car users travel by public transport?” by Lars Eriksson, Ph D Student & Margareta Friman, Professor at SAMOT (The Service and Market Oriented Transport Research Group). To see the program, click the link.

All the presentations made at the seminar are now available for download (require login). Reports with benchmark results and more detailed city results are also available for download from the “Survey & report” menu (require login).

Main results from the 2011 survey are also available for non-members of BEST here.

The seminar ended at lunch time on Friday, when Geneva was awarded the BEST City Diploma 2011!

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Web test in Helsinki

At the same time as the ordinary BEST Survey are conducted by telephone, an identical survey will be conducted by web in the city of Helsinki. 700 respondents selected from a panel will answer exactly the same questions by web. The result of his test will be presented at the Road Shows and/or the BEST Seminar.