BEST Seminar 2012

The BEST Seminar will take place in Barcelona on the 24th and 25th of May 2012.At the seminar Xavier Roselló, Assistant Technical Director of the Autoritat del Transport Metropolità, will present the strategy for developing the public transport system in the Catalan capital.Afterwards the main results from the BEST Survey 2012 will be presented, and each of the member cities will be given time to comment on results, and present project and initiatives of special interest to other BEST cities.BEST is developing a new key figure database with "hard facts" about the public transport system in the Nordic cities (and other cities that wants to take part in benchmarking of "hard facts"). At the seminar this database will be presented together with the latest results from the EMTA Barometer, with benchmarkdata from around 25 European cities.For more information about how to register and the seminar program, click at the links below:

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Seminar venue & accomodation:

The seminar will take place in Hotel Claris. It is located in the Eixample neighbourhood in the centre of Barcelona, a stone's throw from Passeig de Gràcia and 10 minutes away from Plaça Catalunya, the city's nerve centre. Just a few minutes away from Hotel Claris you can pay a visit to the finest works by Catalan architect Antoni Gaudí, like the building of La Pedrera and Casa Batlló, get closer to the city's Gothic quarter or tour the city's great avenues like Passeig de Gràcia and the Rambla de Catalunya.BEST have reserved a number of rooms at the hotel until the 28th of February at a special rate. If you want to take advantage of this offer you have to fill in the booking from that you will find by clicking at the link below.

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Invitation to participate in BEST 2012

In 2012 the BEST Survey will be conducted for the 11th time. BEST is a non-profit project and being a member of BEST gives the possibility to exchange information about how public transport is performing in the eyes of the citizens and to establish and maintain a network with other public transport professionals. From 2012 it will also be possible to benchmark key figures ("hard facts"), to get a more complete picture. This year it will be offered three types of membership:

• Full membership
• Basic membership
• Partner

The deadline for signing up is the 27th of January 2012.For more information about the different kind of membership, click at the "Invitation to participate in 2012" below. For more info about BEST see "General info about BEST 2012".     

 A key figure database to be included in the BEST web report

In 2012 it will also be possible to benchmark hard facts in the BEST web report. A new web based interface will make it easy to enter key figures directly into to BEST database. Around 20 key figures will be entered into the database, related to:

1. Statistical background information (passengers, inhabitants)
2. Public Transport (system and capacity)
3. Public Transport Demand
4. Financial key figures
5. Quality
6. Ratios 1 (supply & demand ratios)
7. Ratios 2 (financial ratios)

The data entered into the database will be validated by the BEST organisation before it is approved.

BEST Work Shops - autumn 2011

The last workshop in 2011 was held in Stockholm in the beginning of December. All presentations from the workshops are available in the BEST web site in the password restricted part. If you have problems with logging in, you can contact BEST project manager.This year four workshops was held:

1. How to develop the PT Network? Oslo, 20th of October
2. The use of soft data & hard facts, and how to implement databases and reporting solutions? Helsinki, 3rd of November
3. Customer segmentation. Copenhagen, 23rd of November
4. Customer oriented service in a tendered operation / new business models. Stockholm, 8th of December